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Botsify Agentic

AI automation with lower costs and resilient provider routing

Botsify Agentic screenshot 1

About this project

Own the Laravel/Vue backend powering Botsify’s AI automation platform: APIs, background jobs, databases, and production reliability. Helped move the product from workflow-based automation to conversational agents, with real-time messaging, agent building, analytics, and third-party integrations. Built multi-provider AI routing and fallback support, optimized infrastructure costs, and improved the tools support teams use to investigate customer issues.

Engineering impact

  • Reduced daily AI spend from approximately 70–90 to 6–9 by routing workloads across OpenAI, Gemini, OpenRouter, Alibaba Cloud, and DeepSeek.
  • Migrated production infrastructure from AWS to DigitalOcean, reducing hosting costs and simplifying infrastructure management.
  • Replaced Pipedream with Smithery for Model Context Protocol (MCP) integrations, reducing related costs from 100/month to approximately 10/month.
  • Improved API performance through database query optimization, background queues, and caching.
  • Implemented Cloudflare AI Gateway to route requests across LLM providers with fallback support.
  • Added admin impersonation so support could reproduce and debug customer issues without requesting customer credentials.

Key features

  • Conversational Agent Builder
  • Real-time Chat & Streaming
  • MCP, Web & File Search
  • Multi-provider Routing & Fallbacks
  • White-label Cloudflare Proxy
  • Admin Impersonation & Support Tools

Technologies

LaravelVue.jsMySQLNode.jsDockerOpenAI APIMCPCloudflare WorkersCloudflare AI GatewayDigitalOceanSmithery
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